Since I'm quit new to collecting physical silver Im' looking for some advice from someone who has experience with silver coins.
Last week I ordered 25 silver maple leafs (2011) from a german online coin dealer :https://www.heubach-edelmetalle.de/
Since I'm a poor student this is only the second silver purchase I ever made. The first time I ordered at an other German shop and received 25 Maples in perfect mint condition.
Whoever when I received the tube this morning in the mail from this new shop I immediately noticed all the coins had white like haze between the reeded edges. Some of them also had that white haze on the surface. And no it are not fingerprints. Some coins had small wells too.
I heard cleaning coins is a bad idea and make them lose value. Obviously I was expecting to receive somewhat new or shiny coins and I'm not happy with this…
These are the pictures (the other coin is a mint coin to see the difference)
Should I ask for a refund or is this normal??
You might consider taking them to a local coin shop as though you were intending to sell them and see if they raise any concern about their authenticity.
The white spots/haze is a result of the dye used in the minting process. It doesn,t really impact the value of the coins except for those who like their silver in pristine condition. I wouldn't worry about it. The last roll of maples I got seemed all chewed up un the edges and my last few grizzlies had the same problem as your coins. I tend to think it is shoddy minting. The 2011 eagles on the other hand are flawless.
And as for cleaning, there are various ways to remove the spots, you can simply use a pencil eraser. Cleaning is not recommended because it is difficult to do without damaging or scratching the coin. Scratched coins have lesser resale value.