Big Corporate Screw U Business Model

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#1 Fri, Jan 29, 2016 - 9:55pm
Joseph Warren
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Big Corporate Screw U Business Model

Has anyone else noticed how many big corporations have a 'screw U customer' business plan ? I recently found this out, again, when trying to cancel an internet email service. It took more than an hour after being put on hold and disconnected several times. I was finally able to get it done while talking to their phone rep in India. I had a similar experience recently with a mobile internet data service which I had canceled. I was told by the rep that I could put the account on suspension and have it as 'an emergency back up, just in case it was needed'. I wouldnt be charged unless I actually used the service. And no bills would be sent unless than happened. They had turned on the service again automatically without my knowing it. Gotcha ! Gotta read the really small print only found on their website. I called and disputed the charges a year and a half ago and was told the would be erased. Today I got a new letter demanding payment. I'm disputing these bogus charges. It burns me to waste more time, attention, and money on this (certified letter will need to be sent.)

Why dont these companies just offer a good service at a decent price instead of playing these games. Its different when youre dealing with your local businessman from your community face-to-face. With these big corporate jerks youre nothing but an income stream, a source for their quarterly numbers. Guess I'm venting a bit, but there's much that is wrong in America today in these examples. Anybody else have corporate 'Screw the customer' stories to tell ?

Wed, Dec 30, 2020 - 4:24am
RoseParr
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strange business model but

strange business model but maybe it works

Wed, Dec 30, 2020 - 7:36am
4 oz
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Joined: Dec 11, 2013
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~

Once upon a time, like 90 some years ago, there was a song with the last line of the refrain, "I owe my soul to the company store."

Seems to me 'peak pain' is still a long way off yet at the same time symptoms are manifesting at a faster rate, but WDIK.

Wed, Dec 30, 2020 - 1:57pm
AGXIIK
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reno, NV
Joined: Jun 11, 2012
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Try to get out of a time share ownership

It's harder than escaping a North Korean POW camp or where the PLA house their Uigher organ donors.

I told the son of a bitch at my time share if he didn't cancel my contract I'd look him up, find him and sell his kidneys and liver on EBay for $50,000. He complied with my demands.

AGXIIK

Wed, Dec 30, 2020 - 11:15pm
11IMIX
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Chicago, IL
Joined: Aug 31, 2011
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Audit your life

Time to audit your life and figure out what you really need to have an enjoyable, fulfilling, hassle free existence. Seems to me that technology has failed on its promise to make life simpler and better. Failed big time. I went back to flip phone. Use snail mail. Burn wood for heat. F' em. I'm the happiest I've ever been. Ap for this...ap for that....No thanks. No more fine print. No more contracts. No more fees. No more dues. No more % increase without your knowledge. No more nothing. No more. Cut my cable tv back in 88. No gps. Use a map. I was one stressed out dog-faced punk until I decided to do something about it. I went back in time. Life is good.

I miss my old dog.