Hannes Tulving of tulving.com has had over $200K of my money for over five (5) months, has not shipped my orders, will not provide a full refund, and will not communicate about the matter. The public deserves to know his business may be turning into a ponzi scheme funding his retirement.
Being a long term lurker, I have learned a lot from the Turdville community and am very grateful. Having little to add, I never created an account until today.
My reason for getting an account is to warn others about dealing with Hannes Tulving. I bought from him in 2012 and got the product three weeks later. Tulving has had over $200K of my money since mid April 2013, but has failed to deliver my silver bullion orders. I have not been able to reach him by phone or get a response by email. Speaking to Karen about shipment has been futile, and he has restricted her knowledge even more since August. Something significant has changed in recent months with Tulving. The LA BBB shows 19 complaints closed since March 2013. Fifteen of those complaints are dated since July 30th, and eight of those are dated since August 30th. There is no telling how many victims are out there. Also, clients are logging warning complaints on numerous websites, including:
The tulving.com website has outrageously deceptive and misleading claims regarding shipping practices. http://tulving.com/New%20Pages/free_overnight_shipping.htm states: “Are You Tired Of Waiting Weeks Months For Your Bullion From Other Dealers? We Offer Free Overnight Shipping Within 48 Working Hours Of Receipt Of A Wire!” “Silver is typically shipped within about 5 working days after receipt of your wire.” The website indicated the products I ordered were in-stock, and this was confirmed by phone when placing the orders - but they can not deliver for over five months? The website also states that a buyer may not cancel an order that has been placed without facing legal collection action, including legal fees, but Hannes acts like he has no obligation to complete a transaction, or be respectful to his clients.
To be clear, I have been aware of Hannes' reputation for being an a$$. I have always been courteous and to the point on business with him. Our only interaction has been a few brief phone calls to quickly place orders. He has no reason to put me on his revenge list.
Tulving has had over $200K of my money for over five months, has not shipped, will not provide a full refund, and will not communicate about the matter. The public deserves to know this may be turning into a ponzi scheme funding his retirement.